Refund and Cancellation Policy

At Cute Easy Drawing, we strive to ensure that our customers are satisfied with their purchases. Please review our refund and cancellation policy carefully to understand your rights and our obligations.

Contact Information

If you have any questions regarding this policy, please contact us at:

• Email: ilovecutedrawings@gmail.com

1. Refund Policy

Before Product is Shipped (Physical Products Only)

1. Eligibility for Refunds:
   • Refunds are available only for orders that have not yet been shipped.
   • You must provide a receipt or proof of purchase.
2. Process for Refunds:
   • To initiate a refund, please email us at ilovecutedrawings@gmail.com with your order number and reason for the refund.
   • Once we confirm that your order has not been shipped, we will process the refund.
   • Your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
3. Late or Missing Refunds:
   • If you haven’t received a refund yet, first check your bank account again.
   • Then contact your credit card company, it may take some time before your refund is officially posted.
   • Next, contact your bank. There is often some processing time before a refund is posted.
   • If you’ve done all of this and you still have not received your refund, please contact us at ilovecutedrawings@gmail.com.

2. Cancellation Policy

Order Cancellations

1. Physical Products:
   • You can cancel your order before it ships. Once the order is shipped, cancellations are not possible.
   • To cancel your order, please contact us at ilovecutedrawings@gmail.com with your order number as soon as possible.
2. Digital Products:
   • Orders for digital products cannot be canceled once the purchase is completed and the download link has been sent.

Thank you for shopping with Cute Easy Drawing. We appreciate your business and are committed to providing you with quality products and excellent customer service.