Payment Policy
Thank you for shopping with Cute Easy Drawing! This Payment Policy outlines the payment methods we accept, payment processing, and related terms for purchases made on our website, https://shop.cuteeasydrawing.com/.
Contact Information
If you have any questions regarding this policy, please contact us at:
- Email: ilovecutedrawings@gmail.com
1. Accepted Payment Methods
We accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express)
- Debit Cards
- Net Banking
- UPI (Unified Payments Interface)
- Wallets (Paytm, Google Pay, PhonePe)
- Cash on Delivery (COD)
2. Payment Processing
- Online Payments: Payments made via credit card, debit card, net banking, UPI, or wallets are processed securely through our payment gateway. Your payment information is encrypted and protected.
- Cash on Delivery (COD): If you choose COD, you will pay for your order in cash upon delivery. Please ensure you have the exact amount ready, as the delivery personnel may not have change.
3. Payment Confirmation
Once your payment is successfully processed, you will receive an email confirmation with your order details and receipt. If you do not receive a confirmation email, please check your spam/junk folder or contact us at ilovecutedrawings@gmail.com.
4. Payment Security
We take your security seriously. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information. All transactions are processed through secure payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements.
5. Failed or Declined Payments
- Failed Payments: If your payment fails, please check your payment details and try again. If the problem persists, contact your bank or payment provider for assistance.
- Declined Payments: If your payment is declined, please contact your bank or card issuer for more information. You can also try using a different payment method.
6. Refunds
Refunds are processed according to our Refund and Cancellation Policy. Refunds for payments made via credit card, debit card, net banking, UPI, or wallets will be credited back to the original method of payment. For COD orders, refunds will be processed via bank transfer. Please allow 5-7 business days for the refund to reflect in your account.
7. Currency
All prices on our website are listed in Indian Rupees (INR). Payments are processed in INR.
8. Taxes
All applicable taxes are included in the product price. There are no additional taxes charged at checkout.
9. Invoice
An invoice will be provided with each order. If you require a digital copy of the invoice, please contact us at ilovecutedrawings@gmail.com.
10. Disputes
If you have any disputes regarding payments, please contact us at ilovecutedrawings@gmail.com. We will do our best to resolve the issue promptly.
We hope this payment policy is helpful! If you have any questions, please don’t hesitate to contact us.
Thank you for choosing Cute Easy Drawing!